Two new quality standard courses — in ISO 9001:2015 — among TCIE offerings this fall for business professionals

By Tracy Puckett

Release Date: July 27, 2016

The new courses reflect how increased globalization has changed the way business is done.

BUFFALO, N.Y. — The newest ISO (International Organization for Standardization) 9001 quality standard is the focus of two courses presented by the University at Buffalo Center for Industrial Effectiveness (TCIE) as part of its professional development fall schedule.

The ISO 9001:2015 standard features an altered structure and new requirements — including the concept of risk-based thinking — to reflect how increased globalization has changed the way business is done. The two training courses are:

·         ISO 9001:2015 Transition Training — 8 a.m. to 5 p.m. on Nov. 15 at the Hyatt Place, 5020 Main St., Amherst. This training is for anyone who is already familiar with the ISO 9001:2008 Standard and is involved in transitioning their company to ISO 9001:2015.

·         3-Day ISO 9001:2015 Internal Auditor Training — 8 a.m. to 5 p.m. on Nov. 28-30 at Hyatt Place. This training prepares participants with the skills necessary to perform internal process audits in manufacturing, service and public service sectors.

Other course topics for the fall lineup include continuous improvement methodologies, manufacturing technician operations, and finance. They range from full-day seminars to a 9-month certification program. Registration is on a first-serve basis, with the deadline being one week before the respective start date. Course details are as follows:

·         Certified Production Technician (CPT) Full Track — 1-4 p.m. on Sept. 15 and 29; Oct. 6, 13 and 27; Nov. 10 and 17; Dec. 8 and 22; Jan. 5 and 26; Feb. 9; and March 2 at the Buffalo Employment and Training Center, 77 Goodell St., Buffalo. This 179-hour training, which is a blend of online learning supported by classroom-based mentoring, provides core knowledge and skills required for frontline manufacturing production jobs.

·         Certified Lean Six Sigma (LSS) Black Belt Transactional - Blended — This 134-hour blended learning course consists primarily of online education, enhanced by classroom-based and webinar-based discussion and mentoring. Candidates acquire enhanced problem-solving skills and an advanced mastery of Six Sigma’s industry-tested system for process variation reduction. An early-bird discount of $500 is available until Aug. 26. The schedule is:   

    ·   Full-day classroom dates, at Hyatt Place: 8 a.m.-5 p.m. on Sept. 26, Oct. 3, Nov. 7, Dec. 5, Jan. 9, Feb. 6

    ·   Half-day classroom dates, at Hyatt Place: 8 a.m.-noon on Oct. 4, Nov. 8, Dec. 6, Jan. 10

    ·   Webinars: 1-3 p.m. on Oct. 24, Nov. 21, Dec. 19, Jan. 23, Feb. 13, March 6 and 20, April 3 and 24, May 8 and 22

·         MinitabTM Software — 8 a.m.-5 p.m. on Sept. 27 at Hyatt Place. This training navigates participants through the statistical tools of Minitab software so that they may comfortably manipulate data and solve problems.

·         Certified Lean Professional — 6-9 p.m. on Thursdays, Sept. 29 to Dec. 8 (except Nov. 24), and Jan. 5 and 12 at UB’s Baird Research Park, 1576 Sweet Home Rd., Amherst. An additional class will be held on Tuesday, Jan. 31. This course educates participants in the Lean method of saving money and reducing waste by identifying unnecessary processes.

·         Kaizen and VSM — 8 a.m.-5 p.m. on Oct. 4 at Hyatt Place. This course explores two Lean tools: Kaizen, an activity aimed at streamlining a select process, and Value Stream Mapping, an analysis tool used to improve the flow of information or materials.

·         Intro to FMEA — 8 a.m.-5 p.m. on Oct. 5 at Hyatt Place. This course is recommended for design and manufacturing engineers who are involved in the product development process and want to learn how to avoid potential failures in design.

·         Strategic Supply Chain Management — 8 a.m.-5 p.m. on Oct. 12 and 13 at Hyatt Place. The workshop focuses on tools and techniques for redesigning and managing more dynamic supply chains that thrive in challenging global business contexts.

·         Finance for Non-Financial Managers — 8 a.m. - p.m. on Oct. 18 at Hyatt Place. This course is for the manager who does not possess a significant financial background, but would benefit from a working knowledge of financial statements and related concepts, including commonly used financial terminology and performance measures.

·         Root Cause Analysis and Corrective Action — 8 a.m.-5 p.m. on Oct. 25 at Hyatt Place. This course is designed to improve problem-solving skills by providing an understanding of the processes and techniques for determining the root cause of a nonconformance and the corrective action needed to prevent the problem from occurring again.

·         5S and Standardized Work — 8 a.m.-5 p.m. on Nov. 1 at Hyatt Place. This course explores two Lean tools: 5S, a technique for organizing one’s physical environment, and Standardized Work, a technique for organizing process steps.

Course details and registration are available at For more information, contact Mariah Glass, UB TCIE training program coordinator, at 716-645-8840 or

UB TCIE is Western New York's bridge to excellence; it provides a dynamic link between UB’s expert resources and the region’s business community. Its core focus on engineering solutions and operational excellence drives continual improvements, and ignites innovation and technological advantages. For more information on how TCIE can assist Western New York businesses, visit or call 716-645-8800.

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