University at Buffalo (UB)
Continuing Students
To serve our students and help address various advising needs we offer three distinct advising options: daily drop-in option for quick questions, individual 30-minute appointments and group advising targeted for specific cohorts of students.
If you have a question that can’t wait for a longer appointment, drop-in advising with on-call academic advisor is the best option for you!
Drop-in Advising
Students may use the Navigate app to make an appointment (choose the 'drop-in advising' option) or call the office at (716) 645-6883 and ask to speak to the on-call advisor. Drop-in advising is offered via phone or zoom.
Offered Monday–Friday, 1 p.m.–3 p.m.
Not every question needs an individual appointment. We have an advisor 'on call' for Quick Questions each business day, 1 p.m.–3 p.m.
Offered during add/drop period fall and spring semester
At the beginning of each fall and spring semester, students tend to have many questions about courses they are registered for or courses that they are still considering add or dropping from their schedule. During this busy time, we will have all advisors available for drop-in advising Monday-Friday, 9:00 a.m.-11:45 a.m. or 1:00 p.m.-3:45 p.m. so students can get questions answered as fast as possible.
Offered after the Spring semester
If a student is notified that they are academically dismissed from UB because of academic performance, College advisors are here to support in deciding on next steps. After dismissal notifications are sent out, advising will have drop-in advising available to discuss the reasons that led to dismissal and can also walk through the appeal process.
How Virtual Drop-in Works
Watch Navigate Video Tutorial on how the Virtual Drop-in works.
Your advisor will call you on your mobile phone, using the number listed in HUB, when you are next up in academic advisor’s queue.
Make sure you are prepared to answer a call, even if the number is not recognized by your phone; for example, a private, blocked, or unknown number.
Pro Tip
Always make sure that a current mobile phone number is listed in HUB, based on the advising option choosen, an advisor may call the number listed in HUB.